Gamification

Converting coins to cash

Updated

10:1 ratio, 500-coin minimum, and tapping Convert to Real Money.

How withdrawal works

Currently lets you convert coins into actual rupees, sent to your UPI account or bank account. The system uses the standard 10:1 conversion rate with a minimum balance requirement.

10 COINS = ₹1 RUPEE. 500 coins minimum to withdraw. Below 500, the Convert button is disabled. The math is simple: divide your coins by 10 to get the rupee amount.

Open the withdrawal flow

  1. From the Rewards screen, tap Wallet in the 6-icon nav.
  2. Or tap the Withdraw sub-tab on the Wallet screen.
  3. You'll see your balance: 800 = ₹80 (Your Coin Balance / Real Money).

The withdrawal screen layout

From top to bottom:

  • Header: 800 = ₹80 Your Coin Balance / Real Money.
  • Conversion rule banner: 10 Coins = ₹1 Rupee.
  • Bank + UPI Details card — your saved payment details (or "Add Upi number and bank account" if not set).
  • Minimum 500 Coin Balance Required notice.
  • Convert to Real Money button — enabled when balance ≥ 500.
  • Stat cards — Self earned +3000, Spent -2400, By Friends +100, Pending 100.
  • Coins History — full transaction list.

Initiating a withdrawal

  1. Make sure your balance is at least 500 coins.
  2. Make sure you've added a UPI ID or bank account.
  3. Tap Convert to Real Money (the green button).
  4. A confirmation dialog appears: Almost there! Confirm to complete your withdrawal. with Yes, Withdraw Now and Not Now buttons.
  5. Tap Yes, Withdraw Now to proceed.
  6. The withdrawal goes into processing.

How much can you withdraw?

There's no upper cap — withdraw your full balance if you want. But practical considerations:

  • Minimum: 500 coins (₹50).
  • Maximum per withdrawal: usually whatever's in your wallet, but very large amounts may need extra verification.
  • Processing fee: Currently doesn't charge a fee, but UPI/bank may take 24 hours to settle.

FAQs — Converting coins

Q. Why is the Convert button gray?

Most likely your balance is below 500 coins. Earn more (post moments, invite friends) and the button activates.

Q. Can I withdraw partial coins (e.g., just 500 of my 1500)?

Yes — when you initiate a withdrawal, you can specify the amount. The flow lets you pick any amount from 500 up to your full balance.

Q. Why does the rate stay 10:1? Can it ever be better?

The 10:1 rate is fixed and won't get worse. We don't currently offer bonus conversion rates, but special promotions may give bonus coins (effectively making your purchases cheaper).

Q. If I withdraw 500 coins, do I get exactly ₹50?

Yes — 500 coins ÷ 10 = ₹50 exactly. No fees deducted (Currently absorbs payment processing costs).

Q. What if I have 537 coins — can I withdraw all of them?

You can withdraw 500 or 530 (in multiples of 10 since ₹1 = 10 coins). 537 won't work as it's not a clean rupee amount. Withdraw 530, leaving 7 coins for next time.

Q. Can I cancel a withdrawal in progress?

Once you tap Yes, Withdraw Now, the request is in processing. To cancel, contact support immediately — but if it's already verified by your bank, it can't be reversed.