CURRENTLY GAME WITHDRAWAL POLICY
At Currently, we strive to ensure a smooth and transparent withdrawal process for our users. This policy outlines the terms and conditions related to withdrawing rewards from the Currently Game.
1. Eligibility for Withdrawal
- Users must meet the minimum withdrawal threshold 500, which is displayed in the rewards section of the app.
- Withdrawals are available only to users with verified accounts, which may require mobile number, or identity verification like real profile picture of government document.
- Some rewards or in-game currencies may be non-withdrawable and can only be used within the app.
- If your account is private, you won't be able to withdraw the coins — If your account is public, then you can do it.
- If all your moments are the same, you will get a penalty.
- If all your moments have the same activity badge, you will get a penalty.
- If a user has deleted moments due to guideline violations, a penalty may be applied during the withdrawal process.
- Multiple bank accounts have been detected. You will not be able to make a withdrawal.
- Nominees or users who repeatedly post the same moments every day, or share identical posts with each other on a daily basis, may be considered as using fake accounts. Only genuine, real-time moments should be shared.
2. Withdrawal Methods
Users can withdraw their eligible earnings using the following methods:
- Bank Transfer: Users can withdraw directly to their linked bank account the Bank Account details must match with User’s First & Last Name, Once Withdrawal request is placed, user can not modify their First Name & Last Name.
- Gift Vouchers:Users may choose to redeem their earnings as vouchers for various brands or services.
- Buy Products: Users can buy products using Currently Coins.
3. Processing Time
- Withdrawals are processed within 5-7 Working Business days, Saturday & Sunday will not counted in this days.
- Delays may occur due to bank holidays, verification processes, or system maintenance.
- Buy Products: Users can buy products using Currently Coins.
- Users will receive a notification once their withdrawal request has been processed.
4. Identity & Verification Process
- To prevent fraud, Currently reserves the right to verify user identity before processing withdrawals.
- Users may be required to submit documents such as PAN card, or bank details for verification to comply with Government Laws.
- If a user fails to provide valid documents or engages in suspicious activity, the withdrawal request may be denied.
5. Fees & Charges
- Only in the case of Bank Withdrawal, Currently charges a withdrawal fee of 10%.
- Any applicable fees will be displayed before confirming the withdrawal request.
- Users are responsible for any taxes applicable to their withdrawals.
- If the profile is private, the moment is private, and the moment is for close friends, you will not be allowed to withdraw money.
6. Fraud Prevention & Fair Usage Policy
- Multiple accounts, fake referrals, or any fraudulent moments will lead to withdrawal cancellation and account suspension of monetary panelty.
- If any withdrawal is flagged for suspicious activity, it may be held for manual review, and users may be asked to provide additional information.
- Currently reserves the right to reverse, cancel, or hold withdrawals if fraudulent activity is suspected.
7. Changes & Discretion
- Currently reserves the right to modify this withdrawal policy at any time without prior notice.
- Any changes will be updated in the app's Terms & Conditions, acceptable moment policy section.
- By continuing to use the app, users agree to abide by the updated withdrawal policy.
For any queries or issues related to withdrawals, users can contact Currently Support via the help section in the app.