Shipping & Delivery Policy – Currently Game

At Currently, we offer both digital and, on rare occasions, physical products associated with the Currently Game experience. This policy outlines the terms and timelines related to the delivery of such products.

1. 1. Digital Products Delivery

   All in-game items, such as coins, badges, rewards, or virtual goods, are delivered instantly to your account upon successful payment.

   • If you do not see the digital items within 10 minutes of purchase, please:
     • Refresh the app.
     • Check your in-app inventory or wallet.
     • Contact our support team if the issue persists.

2. 2. Physical Product Shipping

   For select contests, giveaways, or purchases, we may ship physical game-related merchandise (e.g., T-shirts, stickers, collectibles).

   • Processing Time: 5–7 business days after order confirmation
   • Shipping Time (based on location): India: 5–7 business days
   • Shipping Provider: We use trusted courier services like Blue Dart, Delhivery, DTDC, or India Post.
   • Tracking: A tracking number will be shared via email/SMS once the item is dispatched.

3. 3. Shipping Charges

   • Free Shipping: Available on specific promotional items or qualifying orders.
   • Standard Shipping Fees: May apply based on product weight, destination, and delivery speed.

4. 4. Delivery Issues

   If you face any issues such as:

   • Delayed delivery
   • Damaged or defective items
   • Missing shipments

   Please contact our support within 7 days of the expected delivery date with:

   • Order ID
   • Delivery address
   • Relevant photos (if applicable)

5. 5. Incorrect or Incomplete Address

   Currently is not responsible for orders not delivered due to incorrect or incomplete shipping details provided by the user. Please verify your information before confirming your order.

6. 6. Contact Us

   For all delivery-related inquiries, reach out to us at

   support@currenlty.socials

   or through the in-app Help Center.

Last updated: May 2025