Cancellation & Refund Policy – Currently Game
At Currently, we strive to deliver a smooth and enjoyable gaming experience through our in-app game features. Please read our Cancellation & Refund Policy carefully before making any purchase or subscription.
1. Digital Product & Virtual Goods
- All purchases made within the Currently Game (including but not limited to coins, badges, power-ups, or subscriptions) are classified as non-tangible digital goods and are therefore non-refundable, except where required by law.
2. Subscription Cancellations
You may cancel your Currently Game subscription at any time via your app store’s account settings.
- Upon cancellation, you will retain access to premium features until the end of the current billing cycle.
- No partial refunds are provided for unused time during the subscription period.
3. Accidental Purchases
if you believe you made a purchase by accident:
- You must contact us within 24 hours of the transaction.
- Refund requests will be evaluated on a case-by-case basis.
- You may be required to provide proof of the transaction and explain the circumstances.
4. Technical Issues
If a purchase fails to deliver due to a technical issue (e.g., coins not credited):
- Please contact our support team within 48 hours with details and a screenshot of your receipt.
- Verified claims will be resolved through compensation (virtual goods) or, in rare cases, a refund.
5. Fraudulent Activity
Any misuse of the refund process or suspected fraud may lead to:
- Denial of refunds.
- Suspension or termination of your Currently account.
- Reporting to relevant app store platforms.
6. No Refunds for Bans or Violations
Users banned for violating community guidelines, terms of service, or fair use policies are not eligible for refunds.
7. Contact Us
For refund requests or cancellation support, email us at:
support@currenlty.socialsInclude your User ID, purchase details, and a brief explanation of your request.
Last updated: May 2025